Question 1

Do I still have to pay music licence fees in France?

Accepted Answer

Not for playback from the Sonosfera catalogue. Our catalogue is owned outright and isn't registered with any collecting society, so society licence fees don't apply to eligible Sonosfera catalogue playback in France. If your venue also plays Spotify, radio, DJs, live music, uploads, or third-party playlists, those still need their own local check.

Question 2

Is Sonosfera legal for business use?

Accepted Answer

Yes. Sonosfera's catalogue is owned outright and isn't registered with any collecting society, so eligible playback of the Sonosfera catalogue is properly cleared for supported commercial settings, with certificate-ready records to prove it. It does not cover Spotify, Apple Music, YouTube, radio, DJs, live music, uploads, or third-party playlists — those keep their own routes.

Question 3

How is this different from Spotify for Business?

Accepted Answer

Sonosfera is a business music product with venue playlists, certificate-ready records for eligible accounts, and a catalogue-specific playback route. Personal streaming accounts are not the same as commercial venue playback rights: in the UK, society fees (TheMusicLicence, PPL PRS) are billed on top of any streaming subscription and scale with rooms and headcount. Sonosfera's owned catalogue replaces that licensing stack for eligible catalogue playback.

Question 4

What equipment do I need?

Accepted Answer

Any internet-connected device works: computer, tablet, smart TV, or dedicated media player. Just connect to your existing sound system.

Question 5

What happens if my internet drops mid-service?

Accepted Answer

The track that's already playing keeps going from its buffer, and playback resumes automatically once your connection comes back. After a longer outage you may need to tap play once. Music isn't stored offline, so you'll need a working connection for continuous all-day playback.

Question 6

Can I use it across multiple locations?

Accepted Answer

Absolutely. Business plans support multi-location management from a single dashboard, perfect for chains and franchises.

Question 7

How do I cancel?

Accepted Answer

Any time, in a couple of clicks: Settings → Billing → Cancel membership. You keep access until the end of the period you've already paid for — no calls, no forms. Paid-upfront multi-year plans carry a 14-day money-back window instead; after that, the agreed term runs to its end.

Question 8

Can my staff control the music from their phone?

Accepted Answer

Yes. Sign in to your Sonosfera account in any phone browser and the dashboard doubles as a remote: play or pause each zone, skip tracks, switch the vibe, and adjust the volume, all while the music keeps playing on the device connected to your speakers.

Question 9

Is the music good enough for my business?

Accepted Answer

Every track is composed by professional musicians specifically for commercial spaces. It's designed to create atmosphere, not demand attention, which is exactly what background music should do. Tap play on the sample earlier to judge for yourself.

Question 10

What can't Sonosfera do?

Accepted Answer

You won't find chart hits or specific artists. That's a licensing limitation, not a choice. But you can request the types of music, moods, and genres you want, and your input directly shapes what gets added. Sonosfera is for businesses who want curated catalogue playback that runs itself.

Question 11

How does Sonosfera fit with music licensing in France?

Accepted Answer

Sonosfera's catalogue is owned outright and isn't registered with any collecting society, so society licence fees don't apply to eligible Sonosfera catalogue playback in France, or anywhere else. It does not cover Spotify, Apple Music, YouTube, radio, DJs, live music, uploads, mainstream repertoire, or third-party playlists; those sources still need their own local checks.

Question 12

Who is Sonosfera NOT for?

Accepted Answer

If your room needs chart hits, specific artists, DJ sets, or live-music cover, a blanket society licence is the right tool, and we'll tell you so. Sonosfera is for venues that want great background atmosphere from a catalogue we own outright, with proof on hand, and none of the licensing stack.

Question 13

Is there a money-back guarantee?

Accepted Answer

Yes. Every paid plan comes with a 14-day money-back guarantee: a full refund within 14 days of your first payment, no questions asked. The free trial itself never charges you anything. See the refund policy for the details.

Question 14

What happens when I sign up?

Accepted Answer

Create your account (30 seconds), pick your business type, and start listening. No credit card needed. The whole process takes about 3 minutes.

Question 15

What happens when my 14-day trial ends?

Accepted Answer

Playback pauses until you choose a plan; nothing is deleted. Your account, zones, business profile and music preferences are all kept, so if you upgrade later you pick up exactly where you left off. The trial takes no card, so you'll never be charged automatically.

Sonosfera

Chaque titre a une couleur.

Morning Light Through Linen

Slow Pour

Quiet Hours

Terracotta Afternoon

Still Water

Reformer Flow

Dusk Sessions

Open Window

Brass & Warm Wood

Sunday Reset

Late Espresso

Coastline

Cedar Room

Soft Opening

Golden Hour

Low Light

What would your venue actually save?

Un vrai certificat pour votre entreprise.

Où que vous soyez, notre musique est couverte.

Une question arrive

Gardez la source claire

Nous documentons notre part

Made for your room

Quelle licence musicale faut-il pour un commerce en France ?

Questions fréquentes.

Faites sonner votre espace comme vous.