How to legally play background music in a café, salon or shop across the US, Australia and the UK — the two costs, the licensing bodies, real 2026 rates, and how to choose the sound.

On this page
On this page
Looking for music tailored to salons?
Open the salons landing pagePlanning music for a fixed-date event or temporary space?
See current short-term pricingUse Sonosfera for eligible catalogue background playback in United Kingdom, then keep DJs, live music, radio, uploaded tracks, venue terms, and local permissions in their own checks.
See short-term pricingBackground music for UK businesses
Sonosfera was started by a salon operator who got caught out by PPL/PRS licensing letters and built the music platform they wished existed. The team behind this blog has spent years inside hair and beauty businesses, clinics, and hospitality venues — booking the bills, dealing with the licensing letters, and learning the hard way that most Spotify playlists don't work for a professional environment.
You opened a café, a salon or a shop to do the thing you are good at — not to read copyright law at midnight. Yet the same question lands on owners in Sydney, Seattle and Sheffield: am I allowed to press play on this in front of customers, and who am I paying? The music itself is the easy part. The confusion sits in the paperwork behind the speaker, and it costs real money when it goes wrong.
Playing recorded music where customers can hear it is a public performance, so most businesses need two separate things: a music service to supply the tracks, and a public-performance licence for the country they operate in. The bodies differ — PROs in the US, OneMusic in Australia, PPL PRS in the UK — but the two-cost structure is the same everywhere.
This guide untangles that structure once, then shows exactly how it plays out in the three biggest English-speaking markets, with the current rates each licensing body actually publishes. It is written for independent cafés, hair and beauty salons, and small retail and hospitality operators. It is general business information, not formal legal advice — always confirm your own position with the licensing body named for your country.
Almost every music decision a business makes comes down to two distinct payments that owners routinely blur into one:
Those are separate purchases. Paying a streaming app or a background-music provider settles the first. It does not automatically settle the second. Some providers bundle the licence into the price, most leave it to you, and a few are vague about it — which is precisely why the cheapest sticker price is often not the cheapest total cost.
There is a second distinction underneath the licence itself, and it explains why the rules differ by country. Every recorded song carries two rights: the composition (the songwriting and lyrics, owned by songwriters and publishers) and the sound recording (the specific recorded version, owned by the performer and label). How a country charges a business for those two layers is the whole story.
This is the most common and most expensive mistake, and it is identical in every market.
A paid music subscription and a public-performance licence are different purchases. The subscription buys the catalogue, the player and the playlists; the licence buys the legal right to play that music in a public room. Some providers bundle the licence, most do not, and a personal Spotify or Apple Music account covers neither — its terms are for personal, non-commercial listening only.
Spotify's own public and commercial use guidance is explicit that consumer accounts are for personal listening, and paying a public-performance licence does not rewrite those account terms. The two problems are stacked, not interchangeable: solve the service side with a business music service, and the rights side with the correct licence for your country.
The two-cost model is universal. What changes across borders is who collects the public-performance money, whether it is one licence or several, and whether the recording is charged separately. Here is how the three markets compare, using each body's current published position.
| Market | Licensing body | One licence or several | Recording charged separately? | Representative small-venue cost (2025–26 tariffs) |
|---|---|---|---|---|
| United States | ASCAP, BMI, SESAC, GMR (PROs) | Several PROs, or one bundled service | No general venue royalty for recordings | Varies by PRO; usually folded into one background-music subscription |
| Australia | OneMusic Australia (APRA AMCOS + PPCA) | A single licence since 2019 | Yes — the PPCA layer | About A$171.94/year for a 40m² salon playing from CD |
| United Kingdom | PPL PRS — TheMusicLicence | One combined licence | Yes | From about £335/year for a small café; £450.99 + VAT for retail up to 100m² |
In the United States, playing music in a café or shop is a public performance of the songwriting, licensed through the PROs — ASCAP, BMI, SESAC and GMR. Unusually, there is no general public-performance royalty for sound recordings in traditional in-person venues, so you owe the songwriters, not the record labels. Most owners cover it through one background-music subscription rather than four separate PRO contracts.
That quirk surprises people who assume US rules mirror Europe's. Over the air and in person, a US café pays the songwriters via the PROs but does not owe a separate performance fee to the labels for the recording itself. (Digital and satellite radio are handled differently, through SoundExchange.) You can pay each PRO directly, but for most independent venues the simpler route is a commercial background-music service whose plan states it includes ASCAP, BMI, SESAC and GMR coverage for background play. Verify the scope for your exact use, then keep the invoice. For one-off events with a stage or admission, the calculation changes — see event music licensing in the US.
In Australia, most public-performance rights run through OneMusic Australia, a single licence created in 2019 that folds together APRA AMCOS (songwriting) and PPCA (sound recording). A small salon of about 40m² playing music from a CD sits on OneMusic's Background Music for Retail "Silver Lite" tier at A$171.94 a year for the 2025–26 licence period. Your exact tier depends on floor area and how you play music.
For decades, Australian businesses juggled two collecting societies and two invoices. OneMusic Australia was established in 2019 as a joint venture between APRA AMCOS and the PPCA specifically to settle both layers through one point of contact, so older advice that mentions "the APRA licence and the PPCA licence" as two errands is describing the pre-2019 picture. The hair and beauty licence page is the official starting point for salons, barbers and beauty rooms; cafés and restaurants sit under the hospitality and dining schedule. Fees rise with venue size and music source, and the A$171.94 figure above is the small end of the scale — confirm your own category directly, because tariffs are reviewed each licence year.
In the UK, one licence — TheMusicLicence from PPL PRS — covers both the songwriting and the recording. A small café playing background music starts from around £335 a year, and a retail unit up to 100m² from about £450.99 plus VAT, on the 2026 tariffs. Fees are paid yearly, adjusted for inflation, and scale with your audible floor area and how music reaches customers.
GOV.UK confirms that businesses playing live or recorded music in public usually need permission, and PPL PRS issues the combined TheMusicLicence that covers it. The cost is genuinely premises-specific: PPL PRS asks about your audible square meterage and how music is played (radio, TV, digital devices, live), so a 40-seat café and a 300m² retail floor pay very different sums. Treat the figures above as anchors, not quotes, and confirm your own on the cost page. For the full UK picture, our UK music licensing costs guide and the honest café PRS/PPL guide go deeper.
Whichever country you are in, a standard background-music licence is built for ambient play. It generally does not cover:
A background-music licence is scoped to ambient, in-venue play. Live acts, ticketed events, fitness classes, TV rebroadcast and social-media use typically fall outside it and may need their own permission or a direct arrangement with the rights body. The exclusions list, not the inclusions list, is where surprise gaps live — read it before you assume you are covered.
If your café hosts an open-mic night, your salon runs a ticketed launch party, or your studio adds a morning fitness class, that activity is a separate licensing conversation. When in doubt, the authoritative first stops are the bodies themselves — the PROs in the US, OneMusic in Australia, and PPL PRS in the UK.
Once the rights model is clear, the service choice gets simpler. Business music services fall into two broad shapes:
Mainstream-catalogue, priced per zone. Providers such as Soundtrack Your Brand give you a huge library of recognisable chart music and a Spotify-like interface. The catch is the pricing unit: they charge per zone — an independently playing stream — so a venue with a reception, a floor and two rooms can pay several times the headline figure. In the UK, Soundtrack's plans run from around £29 per zone per month billed annually upwards, and public-performance permission is still separate on top. Great for a business whose identity depends on specific hits; expensive to under-estimate. Compare the field on our best UK business music services round-up and the US and Australia comparison hubs.
Catalogue-scoped, with documented commercial terms. A service such as Sonosfera supplies its own curated catalogue with written commercial-use scope, which is easier to explain than a staff-managed consumer playlist. The honest trade-off, stated plainly: you are playing a curated, commercially documented library, not the latest chart singles by name. If your room needs a reliable, on-brand wall of sound — calm for a treatment chair, brighter for a busy floor — that removes a whole category of admin. Sonosfera's price is a single flat figure per location rather than per zone; check current pricing for your country and start from the salons, retail or Australia café routes.
Sonosfera is built for small venues where the goal is a consistent atmosphere under conversation, not a jukebox of famous songs. That focus is also the honest boundary of what it covers.
Sonosfera-only playback does not require a PPL/PRS licence in the UK, an ASCAP, BMI, SESAC or GMR licence in the US, or a OneMusic licence in Australia, because the catalogue is fully AI-generated and rights-controlled. The moment any other source plays — mainstream tracks, the radio, a guest DJ or a staff phone — the normal public-performance rules apply again to that music.
That boundary is per-source, not per-building. Running Sonosfera on the floor while an instructor plugs a personal playlist into one room brings the licence back into scope for that music, even while Sonosfera keeps playing everywhere else. If your priority is chart artists by name, a mainstream provider plus the relevant national licence will suit you better, and that is a legitimate choice — just budget for both lines.
With the licensing settled, the lever that actually changes how a room feels is tempo. The speed of your background music sets the pace of the space, and matching it to the moment is worth more than any single playlist.
There is no single correct tempo, but useful starting ranges are 70–90 BPM for browsing, consultation and calm treatment rooms, and 100–120 BPM for queues, lunch rushes and busier service. Tempo sets the pace of the room; volume is a separate control. Treat these as a test to run in your own space, not a guaranteed sales formula.
The research here is suggestive, not a promise. Ronald Milliman's 1982 supermarket study in the Journal of Marketing showed that slower music changed customer movement, and Clare Caldwell and Sally Hibbert's 2002 work in Psychology & Marketing found tempo shifting service rhythm. Both are reasons to test your own room, not evidence that one BPM range prints money everywhere. People read fast, loud, high-contrast music as a cue to move quickly — useful at a Friday lunch peak, counter-productive at 9am when the room should feel calm.
The practical tool is day-parting: dividing the trading day into audio zones so staff are not acting as an in-house DJ. A café might open with slower acoustic tracks, lift the tempo through the lunch rush, then settle into a mid-tempo afternoon mix. A salon keeps consultation and treatment music below the pace of its busy-Saturday floor. Automating that schedule keeps the brand mood consistent and ends the argument over who controls the phone. Audit your current playlist today: tap along to whatever is playing, and if it sits above 100 BPM during a quiet browsing hour, test a calmer block for a week and compare the room.
In most cases, yes. Playing recorded commercial music where customers can hear it is a public performance, which needs permission on top of any music subscription. The body depends on your country — the PROs in the US, OneMusic in Australia, PPL PRS in the UK — and the fee usually scales with venue size and how music is played.
Not automatically. A subscription buys the catalogue and player; the public-performance licence is a separate right. A few providers bundle the licence, most leave it to you, and a personal Spotify or Apple Music account covers neither because its terms are for personal, non-commercial use. Always confirm in writing whether a provider's price includes the public-performance fee.
The United States has no general public-performance royalty for sound recordings played in traditional in-person venues. A US café owes the songwriters through the PROs (ASCAP, BMI, SESAC, GMR) but not a separate fee to the record labels for the recording, unlike the UK and Australia where the recording layer is charged. Digital and satellite radio are handled separately through SoundExchange.
On 2025–26 tariffs, an Australian salon around 40m² playing from CD is about A$171.94 a year through OneMusic. In the UK, a small café starts from roughly £335 a year and a retail unit up to 100m² from about £450.99 plus VAT through PPL PRS. Both scale with floor area and music source, so confirm your exact category.
For Sonosfera-only playback, no PPL/PRS, PRO or OneMusic licence is required, because the catalogue is fully AI-generated and rights-controlled. That applies only to Sonosfera's own music — if you also play mainstream tracks, radio, a DJ set or a staff phone, that other music remains subject to the normal public-performance rules for your country.